Personal data is carefully processed and secured by us. In doing so, we are complying with the requirements of the general data protection regulation. Villa Altea is responsible for the data processing on this website. In this privacy statement we explain which personal data we collect and use and for which purposes.
Collection and processing of data
We collect and store information that you choose to provide to us voluntarily. This can be done via chat, in which personal data can also be entered during a conversation. Or in the tool with which you can evaluate the website. In the text fields of the web forms you can fill in personal details if you want to do this yourself. If you send us an e-mail, the data you send us will be kept for as long as the nature of the content of your e-mail requires for a complete answer or handling. When you make a booking, make an option, request more information via the web form or when registering in our newsletter list, you will automatically be included in our address database.
We use the data to process your reservation, option or request as correctly as possible, to send you the necessary data and to keep you informed about the status of your reservation, payment obligations, arrival and departure times information, possible additional service booked and offers of our products and services. In the context of the Personal Data Protection, we do not unnecessarily provide your personal data to third parties.
Provision to third parties
We do not provide the data you provide to us to third parties, unless this is necessary in the context of an agreement you enter into with us or when this is legally required. In the event of suspected fraud or misuse of our website, we may also pass on personal data to the competent authorities.
View and modify your data
You have the right to view and modify your complete data as registered with us. If you have already booked an accommodation, you can view and change your details on www.checkmyreservation.com or you can request a written copy of your details from us if you wish. Please contact your booking agent for more information.
Information you provide in our guestbook or when writing an accommodation review can be read by other visitors. Therefore, please ensure that you do not provide any personal information. We reserve the right, in our sole discretion and without giving reasons, to change, publish, remove or refuse any evaluation.
Automatically collected information
When you visit our site, the following information is automatically registered on our server:
- which pages are visited in order to generate statistics,
- your IP address (a unique number that is automatically assigned to your computer by your Internet service provider when you visit the Internet), in order to distinguish you as a unique visitor for our statistics,
- The name of your computer system and type of internet browser, so that we can further improve our site for the systems our visitors use, and so that we can better solve any problems.
This process does not read any personal information from your computer. Nor will this information be used to establish your identity. Apart from this data and the data you enter yourself when making a booking, option or request, no personal information is stored.
Data we collect using cookies
We collect certain information using cookies that we place when you visit this Website. Cookies are small text files that a website places on the hard disk of your computer or mobile device at the time you visit the website. Cookies contain information that can be consulted by the party that has placed the cookies.
You can control cookies and refuse to place cookies by adjusting the cookie settings in your browser. Most browsers indicate how you can refuse the placing of cookies, how you will be informed about the placing of a cookie and how you can delete the placed cookies. However, you may not be able to use this Website by refusing to place cookies or by deleting placed cookies.
- to determine whether you have visited the Website before and to inform you of what information you have provided during a previous visit,
- to help you as much as possible in the search for a suitable holiday home,
- to remember the completed steps in your booking process, so you don't have to fill in the same thing more than once,
- to remember your favourite and last visited holiday homes,
- To make our extensive search engine work as effectively as possible.
All cookies remain on your computer for a limited period of time. After this period has elapsed, cookies will be renewed on a subsequent visit to the Website.
Our Website uses certain Google services where cookies and other techniques, such as Google Analytics, can be used to track how users use the Website. The information obtained in this way, including the address of your computer (IP address), will be transmitted to and stored by Google on their servers. Google will use this information to track how our Website is used, to provide us with reports about the Website and to provide its advertisers with information about the effectiveness of their campaigns. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.
We use appropriate security procedures, among other things to prevent unauthorised persons from gaining access to personal data.
Third Party Sites
This privacy statement does not apply to websites of third parties that are connected to this website by means of links. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We therefore advise you to read the privacy statements of these websites before using them.
Amendment Privacy Statement
We reserve the right to make changes to this privacy statement. It is therefore recommended that you regularly consult this privacy statement so that you are aware of these changes.
We areVilla Altea. We are responsible for the processing of personal data relating to this website.
Our company details can be found on the About Us page of this website